• Support day-to-day product operations, including tickets, requirements, specifications, backlog management, testing, releases, and documentation.
• Partner with Product Leaders to gather business requirements and help translate them into clear product requirements and actionable development tasks.
• Coordinate with the development team, sales floor, and other business stakeholders to ensure product updates and initiatives are executed effectively.
• Review call recordings and conversation transcripts to identify AI performance issues, conversation breakdowns, and opportunities for improvement.
• Analyze customer and internal user experiences to identify friction points and recommend practical product enhancements.
• Monitor key product metrics, identify performance trends and anomalies, and proactively flag issues.
• Compile findings into clear, concise reports with prioritized recommendations for Product Leadership.
• Collaborate with developers to test, validate, and implement product improvements.
• Support Product Leadership across key initiatives by managing assigned tasks, priorities, and day-to-day product operations while gaining experience collaborating with stakeholders and cross-functional teams.
• Help maintain product documentation, requirements, and project deliverables to keep initiatives organized and on track.
• Leverage AI tools to automate repetitive tasks, optimize workflows, and improve team efficiency.
• Stay current on emerging AI technologies, product trends, and opportunities to improve our products and processes.

• Must reside in the United States.
• Minimum of 2 years of experience in product operations, product management, technology, software development, project coordination, or a related field.
• Strong organizational and project management skills with the ability to manage multiple priorities, deadlines, and deliverables.
• Excellent written and verbal communication skills, with the ability to collaborate effectively with both technical and nontechnical stakeholders.
• Working understanding of technical concepts, including APIs, integrations, software development workflows, and the product development lifecycle.
• Strong analytical and problem-solving skills, with the ability to interpret data, identify patterns, and develop actionable recommendations.
• Experience using AI tools to improve productivity, solve problems, automate workflows, or analyze information.
• Exceptional attention to detail and a proactive approach to identifying and resolving issues.
• Comfortable working in a fast-paced, collaborative environment with changing priorities.
• Russian language proficiency is a strong plus.

• Remote Flexibility – Work remotely, with potential hybrid opportunities for candidates located near our office.
• Medical, Dental & Vision Insurance – Comprehensive benefits to support your well-being.
• 401(k) Retirement Plan – Plan for your future with employer-supported retirement savings.
• Career Growth Opportunities – Develop your skills while contributing to innovative AI-powered products.
• Innovative Work Environment – Collaborate across product, technology, and business teams to solve real-world challenges.
• Top Workplace Culture – Join a company recognized for its workplace culture and commitment to employee success.

This role is designated remote, and candidates must reside in the United States. This role is exempt salary and pays $65,000-$90,000, dependent on experience. This role is open to candidates who do not require visa sponsorship.

Americor is proud to be an Equal Opportunity Employer. Americor does not discriminate based on race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

* Note to Agencies: Americor Funding, Inc. (the “Company”) has an internal recruiting department. Americor Funding Inc. may supplement that internal capability from time to time with assistance from temporary staffing agencies, placement services, and professional recruiters (“Agency”). Agencies are hereby specifically directed NOT to contact Americor Funding Inc. employees directly in an attempt to present candidates. The Company’s policy is for the internal recruiting team or other authorized personnel to present ALL candidates to hiring managers. Any unsolicited resumes sent to Americor Funding Inc. from a third party, such as an Agency, including unsolicited resumes sent to a Company mailing address, fax machine, or email address, directly to Company employees, or to the resume database, will be considered Company property. Americor Funding Inc. will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Americor Funding Inc. will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees.