Settlement Payment Administrator (Internal Employees Only)

Irvine, CA
Full Time
Operations- Americor
Mid Level

Americor is seeking a Settlement Payment Administrator to join our team. This role is primarily responsible for reviewing settlement payments to ensure adequate funds are available, in accordance with company policy. The Administrator will address any issues or changes regarding settlement payments and fees, quickly resolving them to prevent losses and ensure smooth operations for Americor.

Compensation: $19.00 per hour

Work Location: Remote
 

About Us:

Americor is a leading provider of debt relief solutions for people of all backgrounds. We offer a variety of services to help our clients achieve financial freedom, including debt consolidation loans, debt settlement, and credit repair. Our dedication to others sets us apart – not only as a company but as a community of employees who support each other’s personal and professional growth. Recognized as a ‘Top Place to Work’ and ‘Best Company’ for our outstanding service and commitment to excellence.

 

Responsibilities:

  • Quality review of all settlements that are short of funds; reviews accounts and research to uncover the reasons behind the shortfall.
  • Decide whether to advance Americor funds to pay out the settlement or not; maintain Advance & Recoup reporting to keep track of all advances.
  • Keep management informed of loss exposure.
  • Review and oversee reports for accuracy; research, identify, and address any discrepancies.
  • Respond to emails from 3rd party account maintenance companies (RAM and GCS) or direct emails to appropriate parties for review.
  • Work with the Retention Team to ensure retained clients’ plans and settlements are without issues moving forward.
  • Update internal accounting/reporting databases and spreadsheets.
  • Accurately enters financial transactions into internal databases.
  • Maintain communication between the company and 3rd party payment processors.
  • Maintain professionalism; reliable, punctual, tactful, considerate of others, and practices open communication.
 

Requirements:

  • Audit experience in the financial services industry is a plus.
  • Previous Debt Settlement experience is a plus.
  • Outstanding attention to detail, utilizing exceptional math skills to identify mathematical errors.
  • Good judgment with a highly developed sense of integrity and ability to consistently adhere to company and department guidelines and accurately apply policies and procedures to various situations.
  • Superior time management, multi-tasking, and organizational skills; able to work under deadline constraints while completing work accurately and efficiently.
  • Effective problem solver, able to research issues and resolve challenges with minimal supervision, but also knows when to ask for assistance.
  • Flexible and adaptable with a positive attitude and a willingness to go above and beyond to get the job done.
  • Intermediate knowledge of MS Office programs, Intermediate computer literacy skills, and quick and efficient typing skills.
 

Education:

  • High School diploma or equivalent required
  • Bachelor’s degree preferred
 

Company Benefits:

  • Ongoing training and development
  • Opportunity for career advancement
  • Medical
  • Dental
  • Vision
  • Company Paid Group Life / AD&D Insurance
  • 7 Paid Holidays and 2 Floating Holiday Days to use at will
  • Paid Time Off
  • Flexible Spending/HSA
  • Employee Assistance Program (EAP)
  • 401(k) match
  • Referral Program


 

Americor is proud to be an Equal Opportunity Employer. Americor does not discriminate based on race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.


* Note to Agencies: Americor Funding, Inc. (the “Company”) has an internal recruiting department. Americor Funding Inc. may supplement that internal capability from time to time with assistance from temporary staffing agencies, placement services, and professional recruiters (“Agency”). Agencies are hereby specifically directed NOT to contact Americor Funding Inc. employees directly in an attempt to present candidates. The Company’s policy is for the internal recruiting team or other authorized personnel to present ALL candidates to hiring managers. Any unsolicited resumes sent to Americor Funding Inc. from a third party, such as an Agency, including unsolicited resumes sent to a Company mailing address, fax machine, or email address, directly to Company employees, or to the resume database, will be considered Company property. Americor Funding Inc. will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Americor Funding Inc. will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees.

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